Duha Help
Support & Inquiries
We are here to assist with Duha features, subscriptions, feedback, and privacy inquiries.
Contact Support
Email our dedicated support team at subsetapp@gmail.com. When contacting us, please include your device model (iPhone / Android), app version, and a brief description of your request to help us assist you quickly.
Frequently Addressed Topics
- Prayer Times & Athan: Setting prayer calculation methods, adjusting prayer offsets, and enabling Athan notifications.
- Qibla Compass & Location: Sensor calibration, manual city selection, and location permission troubleshooting.
- Quran & Audio: Audio reciter downloads, tafsir reading, and bookmarking.
- Subscriptions & Purchases: Restoring purchases, troubleshooting premium access, or understanding subscription renewal.
- Account & Data Deletion: Permanent deletion of community contributions or feedback submissions.
Managing Subscriptions
Because payment processing is handled directly by Apple and Google, Duha cannot cancel or modify your subscription directly on your behalf. Subscriptions can be reviewed and managed in your account settings: